Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately. If the item is  damaged or if you receive the wrong item, please contact us so that we can evaluate the issue and make it right.

Non-returnable items 

Due to the high level of personalization in each product we sadly can not accept any returns unless the product has been damaged in the shipping process.

Refunds on damaged items
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ownercoastalcanvas@gmail.com